International calling does NOT include text messaging, picture messaging, or video messaging. Customers must be first-time Amazon Prime . Our standard terms and conditions, including the Acceptable Use Policy (AUP), also apply and are available at, . Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. enTouch Wireless and its contracted partners may contact you to validate your eligibility for or desire to participate in enTouch Wirelesss ACP offers and other products and services via email, telephone, or text messaging. If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps, or meet California Lifeline Guidelines for low income you may qualify for Free Service. These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. Verified customer. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. You may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. Login to MyAccount using your email address and password. Why Register for MyEntouch? OFFERS MAY VARY BY STATE and service may not be available in all areas. Congress recently created the Affordable Connectivity Program, or ACP, which is a new long-term, $14 billion program. Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program; Received a Federal Pell Grant during the current award year; or. We're here for you, 7 days a week, 7am-12am Eastern. Please enter your username and password to access your account. You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. Your pin can be found on your Astound bill or you can click "please click here" and have a temporary access token emailed to you. Only eligible consumers may enroll. ENROLL FOR ENTOUCH WIRELESS LIFELINE SERVICE. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. Offer not available for existing enTouch Wireless customers. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. When you receive your new phone in the mail, call Customer Support at 866.488.8719, Copyright 2023 enTouch Wireless All Rights Reserved. If you are going to ask "how do I get a cell phone?" go here instead. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Channel Line Up; About Us. This includes sharing the information with USAC to ensure proper administration of the ACP service and/or connected device benefits. To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. Lifeline is a government benefit that provides free cell phone service for eligible customers. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Hence, here is the comparison of the two plans in the state of California. conference, chat lines, and premium numbers) are not supported and may be blocked. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. An eligible household is limited to one monthly service discount and one device discount. Offer not available for existing enTouch Wireless customers. Please refer to the terms of service for more details on our policies regarding the reasonable use of our unlimited talk, text and/or data offerings. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. Budget Mobile was fine, but shortly after I had major problems with enTouch, which are ongoing. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. For more details on plan offerings and for full program terms and conditions, visit https://www.entouchwireless.com/affordable-connectivity-program. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. California voice-only Lifeline subscribers must acquire a data capable device in order to subscribe to an ACP-supported service plan. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. You must opt-in and choose an eligible ACP service plan. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. The ACP is an FCC program that provides non-transferrable discounts on monthly broadband internet access services. Username Password Log In Forgot your username or password? You may choose to keep your service plan or choose another plan available at the time, but you will be subject to paying applicable rates plus applicable fees and taxes. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. BROADBAND DATA. You may opt-in for the ACP at the time of enrollment with enTouch Wireless or anytime thereafter through the self-service tool. Customer Support will handle the rest. enTouch Wireless reserves the right, without notice or limitation, to terminate data usage or individual calls, or after providing notice to you, offer you a different service plan with no unlimited usage components, limit data throughput speeds or quantities, or deny, terminate, end, modify, disconnect, or suspend your service, or decline to renew your service, if you engage in any of the prohibited voice or data uses detailed below or if enTouch Wireless, in its sole discretion, determines action is necessary to protect its wireless networks from harm or degradation. Featured review. The passcode is your 4 digit PIN. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. These steps will reset all network settings and remove any saved Wi-Fi Networks or Bluetooth pairings, as well as reset any app-specific data restrictions. enTouch Wireless does not guarantee the speeds of the data services it provides. Customers can contact enTouch Wireless customer service by calling 611 or by calling the toll-free enTouch Wireless customer service number. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. Enter your mailbox number (area code and phone number) . Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). This Agreement applies to subscribers who are enrolled in enTouch Wirelesss EBB services. The password is the last 4 digits of that sim card. To see where enTouch Wireless offers Lifeline, visit, You can apply your ACP discount to any available enTouch Wireless service plan. Required fields are marked * Before you post your comment. OFFERS MAY VARY BY STATE and service may not be available in all areas. Your temporary access token will be sent to the . Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. ENTOUCH Smart Building Solutions. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. If you would like to have your ACP plan on a separate device with a different phone number, please call Customer Care at, No. To confirm that your phone is unlocked, you can dial *611 from the device or call Verizon's customer service at 800-922-0204. My Account. Want to bring your existing phone number to your new enTouch phone? FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. Additional eligibility criteria are unique to ACP and do not qualify for Lifeline, including Pell Grants (current award year recipients), Free and Reduced Price School Lunch and Breakfast (including through the USDA Community Eligibility Provision), WIC Program, and income at or below 200% of the federal poverty level. Do not enter any dashes or hyphens. If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. *All forms of ID must be valid and used before expiration date. For more information about your FREE Affordable Connectivity Program benefit eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 611 or 866-488-8719. Our terms and conditions will apply, in addition to any others communicated to you that are specific to your service plan. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Other terms & conditions may apply. Your account number can be found in the top right corner of any bill or by logging into your online account. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. No. You must opt-in and choose an eligible ACP service plan. For more information about ACP eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 866-488-8719. To check your enTouch Wireless application status and thus know if it's still being processed, or if it's rejected, accepted, or if the company has already shipped your free device, you can do the following. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. The ACP monthly service and device discounts cannot be transferred to another household or individual. enTouch Wireless reserves the right to block calls to any country or international number range without notice. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. We know how important it is to stay in touch with family, be available for job opportunities, and have a phone in case of emergencies. Power On the phone. We do not recommend starting the port process on Fridays in order to avoid being without service over the weekend. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Promotional offers may be modified or withdrawn at any time. You will receive great, reliable service! Copy of last year's State or Federal income tax return. ACP Program benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. EnTouch Wireless free government cell phone providers. Premium Channels; TiVo; TiVo Stream 4K; . Social Security benefits statement. Access Wireless serves our community by offering free cell phones and service for qualifying customers, through a government funded program. Tribal (CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*. No wait time! Please be sure all of the above information is accurate before calling. (Click to call functionality on mobile.) You can apply your ACP discount to any available enTouch Wireless service plan. enTouch Wireless may limit, alter, or discontinue your service if you generate abnormally high call volumes, abnormally long average call lengths, calls with abnormally high costs, abnormally high data use, or other disproportionate use when compared to those of other customers of enTouch Wireless. Although not typical, the port process can take 24-48 business hours to complete. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Divorce decree or child support document. Learn more about Lifeline and qualification. 3 consecutive months' worth of your most current pay stubs. enTouch Wireless reserves the right to block calls to any country or international number range without notice. An eligible household is limited to one monthly service discount and one device discount. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. An eligible household is limited to one monthly service discount and a single one-time device discount. Please visit www.entouchwireless.com/plans for the most up-to-date plan offerings. Taxes and fees included with service plan pricing. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Account type. OFFERS MAY VARY BY STATE and service may not be available in all areas. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Enrolling with enTouch Lifeline cell service is easy! A fairly complete resource we direct customers to can be found on Prepaid Phone News. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. Customers may have one ACP and one Lifeline benefit per household.
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